Gen Z students are tech-driven. But what happens when a general search doesn’t solve the problem? A longtime high school teacher shares insights about how to coach Gen Z employees to take the next step in problem-solving.

For those of us who predate smartphones, do you remember spending endless hours as a teen talking on the phone with your friends? Communication preferences have changed for today’s teens who prefer texting unless it’s an emergency. So, how can you bridge the generational communication gap?